Privacy Policy
Introduction
This Privacy Policy describes how Nishita Solutions and its affiliates (collectively "Nishita Solutions, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://odhost.in/ (hereinafter referred to as the “Platform”).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes personal data/information provided during sign-up, registration, or use of our Platform such as:
-
Name
-
Date of birth
-
Address
-
Telephone/Mobile number
-
Email ID
-
Identity or address proof
-
Information provided from time to time
We may also collect sensitive personal data with your consent, such as bank account details, credit/debit card information, payment instrument details, or biometric data (facial or physiological data) required for certain features, in accordance with applicable law(s).
You may choose not to provide information by selecting not to use a particular service or feature on the Platform.
We track your behaviour, preferences, and any other information you provide, and analyze it on an aggregated basis. We also collect information related to your transactions on the Platform and through third-party business partner platforms. If such partners collect your personal data directly, you will be governed by their privacy policies — we are not responsible for their practices.
If you receive an email or call claiming to be from Nishita Solutions asking for sensitive information such as banking passwords or card PINs, never share such details. If already shared, please report it immediately to the relevant law enforcement agency.
Usage
We use your personal data to provide the services you request. When using your information for marketing purposes, we will provide an option for you to opt out.
We may use your personal data for:
-
Assisting sellers and business partners
-
Handling and fulfilling orders
-
Enhancing customer experience
-
Resolving disputes
-
Troubleshooting issues
-
Informing you about offers, products, and updates (online and offline)
-
Customising your experience
-
Detecting and preventing fraud or criminal activity
-
Enforcing terms and conditions
-
Conducting surveys, analysis, and marketing research
-
Other purposes disclosed at the time of information collection
If you choose not to grant certain permissions, you may not be able to access some products/services.
Sharing
We may share your personal data internally among our group entities, corporate entities, and affiliates to provide access to services or products. These entities may also market to you unless you opt out.
We may disclose personal data to:
-
Sellers
-
Business partners
-
Third-party service providers (including logistics partners)
-
Payment instrument issuers
-
Reward programs
-
Other payment solution providers you choose to use
Such disclosures may be required to:
-
Provide services
-
Comply with legal obligations
-
Enforce agreements
-
Facilitate marketing
-
Detect or investigate fraud or illegal activity
We may also disclose personal or sensitive personal data to government or law enforcement agencies when required by law or in good faith, such as responding to subpoenas, court orders, or protecting the rights and safety of users or the public.
Security Precautions
To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Whenever your information is in our possession or you access your account, we follow strict security guidelines and use secure server infrastructure.
However, data transmission over the internet is not completely secure due to factors beyond our control. By using the Platform, you acknowledge these risks.
You are responsible for safeguarding your account credentials, including login details and passwords.
